Help centre
How can we help?
The questions members ask us most. If you can't find what you're looking for, our team is one message away.
A syndicate is a curated project, like Gaza emergency relief or a school build, that hundreds or thousands of members worldwide fund together. Your monthly sadaqah joins the pool. You see exactly who else is in, how much has been raised, and when the impact lands.
80% of your pledge reaches the verified charity partners behind the syndicates you back. The remaining 20% is our results fee: it funds partner vetting, on-the-ground verification and the proof reports you get. Every payout is itemised.
Yes, any time. Want to move from Gaza to Sudan? One tap. Your monthly pledge stays the same, only the syndicate changes. Or spread your pledge across multiple syndicates and adjust the allocation whenever you like.
Each syndicate is labelled clearly as zakat-eligible or sadaqah-only. Many of our syndicates (orphan care, emergency food relief) meet the conditions of zakat. We're also adding a dedicated zakat-only track soon.
Featured Syndicates are public, led by verified scholars and creators (like Mufti Menk). Anyone can join. Circles are private, your own friend group, family, or workplace, where you can see each other's syndicates and progress like a private leaderboard for good.
Yes, one tap in the app, no questions, no friction. Your data is yours. You can pause, cancel, or change amount any time.
Ramadan is our biggest month. We launch dedicated Ramadan syndicates with daily updates, and Laylatul Qadr matching where possible. Many members boost their monthly amount for the month or add extra syndicates to their Spread.
Still have a question?
Email us any time and a real member of the team will get back to you, usually within one working day. Whether it's about your pledge, zakat, or a specific cause, we're here.
hello@sadaqahsyndicate.com